A Modern Safety App for Your Retail Team
Retail work can be unpredictable. Your employees face risks from angry customers, theft, and working alone, especially during opening and closing.
You want to protect your team and create a safe work environment, but traditional security measures can be expensive and complex.
Instant Help with a Tap
Employees can discreetly trigger a panic alarm from their phone, alerting your security team or our 24/7 monitoring center.
Automatic Fall & Crash Detection
The app automatically detects falls or car crashes, which is critical for lone workers or staff in large stockrooms.
Complete Team Oversight
A simple dashboard lets you monitor your team's safety status, manage alerts, and ensure everyone is safe.
Quick Answer
A retail worker safety app is a smartphone application designed to protect employees in retail environments. It provides features like a discreet panic button, automatic fall detection, and lone worker check-ins, connecting staff to a 24/7 professional monitoring service for immediate assistance during emergencies such as customer aggression, accidents, or medical events.
How It Works
- Equip your team with the MySentry app on their existing smartphones.
- In an emergency, a simple tap or a shake of the phone triggers a silent alarm.
- Our 24/7 monitoring agents instantly receive the alert with the employee's location.
- Agents verify the emergency and coordinate with your on-site security or local first responders.
What Happens After an Alert
A certified agent immediately receives the alert, employee identity, and precise location.
The agent assesses the situation, often via live video and audio.
They communicate with the employee via text or phone if it's safe to do so.
If needed, the agent dispatches local emergency services and notifies your company contacts.
Best For
- Big Box Retailers
- Convenience Stores
- Luxury Boutiques
- Shopping Malls
- Grocery Stores
Not Ideal For
- Companies without a clear emergency response protocol.
- Locations with no reliable cellular or Wi-Fi signal.
Key Takeaways
- Empower your staff with a discreet and easy-to-use panic button on their phone.
- Protect lone workers with automatic fall detection and safety check-ins.
- Reduce incident response times with 24/7 professional monitoring.
Frequently Asked Questions
If you feel unsafe, use the MySentry panic alarm. If it is an immediate life-threatening emergency, contact local emergency services. MySentry requires an active internet connection, device permissions, and sufficient battery. Not all features are available on all devices.
Get Started in Minutes
Three simple steps to 24/7 peace of mind.
Sign Up for Free Trial
Start your 7-day free trial with no commitment. Cancel anytime.
Set Up Your Account
Create your profile and download the MySentry mobile app.
Use MySentry
Activate protection and start using safety features immediately.