Protecting Healthcare Heroes
MySentry's Solutions for Workplace Safety
In healthcare industry, the focus is often on patient care, but what about the safety of healthcare employees themselves?
From emergency rooms to home visits, healthcare professionals face safety and security risks every day. MySentry is here to provide the protection they need to feel safe on the job.
Healthcare Employees exposed to workplace threats
Healthcare employees stand on the front lines, yet face alarming levels of violence—nearly 75% of workplace assaults happen in this sector (OSHA). From harsh words to physical attacks, these incidents lead to serious injuries and overwhelming stress. Hospitals face costly lawsuits, staff turnover, and rising insurance premiums without strong security, with violent incidents leading to millions in claims and compensation.
Challenges Resulting from the Problem
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Rising violent incidents cause high staff turnover and increased legal fees.
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Unsafe conditions lower morale, leading to burnout and longer patient wait times.
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Financial losses escalate from higher employee compensation claims.
Panic Alarm System
This panic alarm provides a reliable solution to high levels of workplace violence faced by healthcare employees. It can be triggered through an in-app button, phone shake, volume button, voice command, or smartwatch for instant emergency help. When activated, live audio and video stream directly to emergency responders and the monitoring team, enabling quick intervention and evidence recording if needed. This enhances employees' safety and helps hospitals reduce costs from assaults, turnover, and legal risks.
Feature Benefits
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Faster response times during critical emergencies
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Real-time visibility for immediate incident assessment
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Improved employee confidence in personal safety, reducing anxiety and turnover
Delayed Response in Emergency
Response time is critical in high-risk areas like Emergency Rooms, Intensive Care Units, and Psychiatric Wards. Security intervention can take 5-20 minutes, but even a five-minute delay can lead to severe injuries, fatalities, or property damage. Poor crisis communication can further cost facilities up to $50,000 per incident in legal fees, lost productivity, and reputational damage.
Challenges Resulting from the Problem
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Higher risks and incident escalation due to delayed emergency responses
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Increased employee stress and reduced morale in high-risk areas
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Financial losses and legal fallout from communication breakdowns and slow intervention
Emergency Contacts
Employees can add up to five trusted contacts, such as colleagues or family members, who will receive instant notifications when an alarm is triggered. This ensures that help is on its way without delay. Emergency contacts can send a safety check alert to the employee if they have concerns, allowing them to confirm their safety. This feature provides an extra layer of real-time support and reassurance, reducing response times and enhancing overall security for healthcare staff in critical situations.
Feature Benefits
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Direct communication with responders for rapid intervention and reduced delays
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Increased employee confidence in workplace safety, preventing escalation of violent situations
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Enhanced team coordination during crises, lowering legal and insurance costs
Inconsistent location tracking during healthcare emergencies
In critical areas like ERs, ICUs, Mental Health Facilities, Laboratories, Rehabilitation Services, and Pharmacies, healthcare employees often move across parking lots, offsite facilities, and different hospital wings. Without reliable tracking, 5-10 minute delays in locating staff during emergencies put lives at risk and expose organizations to costly claims, averaging $300,000 per incident for injuries or assaults.
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Challenges Resulting from the Problem
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Difficulty locating staff in critical moments, increasing response time in high-stress situations
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Higher risk of staff harm during isolated shifts, with delayed interventions posing safety threats
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Increased legal exposure and financial loss from unmonitored incidents
Smart Connectivity
This feature enables employees to send real-time location updates to designated emergency contacts at selected intervals, ensuring continuous monitoring. By setting update intervals and selecting trusted contacts, healthcare staff can move across various locations with added security.
Feature Benefits
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Real-time location tracking for faster response times and improved emergency efficiency
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Reduced exposure to unsafe environments and lower anxiety for employees on late or isolated shifts
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Increased safety in large facilities with potential financial savings from fewer incident-related claims
Unmonitored employee routes in healthcare settings
In departments like Hospitals, Mental Health Facilities, Psychiatric Wards, Rehabilitation Centers, and Laboratories, staff frequently move through isolated areas and parking lots, especially during off-hours. With 40% of healthcare-related violent crimes occurring near parking lots, lack of safety monitoring raises serious risks.
Challenges Resulting from the Problem
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Uncertainty about employee whereabouts during late shifts increases risk in unmonitored areas
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Higher risk of assaults and resulting financial losses from employees compensation claims
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Reduced employee retention and legal exposure due to unsafe, preventable conditions
Secure Routes
Employees can set a daily safe route for their regular commutes, like from home to work. If they deviate more than 1 mile from this route, the system sends an alert to check on their safety. If the employee does not confirm, a panic alarm is automatically triggered. This proactive measure enhances safety by ensuring timely intervention in potentially risky situations.
Feature Benefits
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Alerts for off-route travel provide immediate monitoring & faster intervention, especially during off-hours
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Enhanced safety in parking lots and isolated areas reduces costly compensation claims
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Increased staff confidence in personal safety protocols, promoting a secure work environment
Undetected vehicle accidents involving healthcare staff
Healthcare employees, especially in ambulance and home health care, spend extensive time on the road, where vehicular accidents are a leading cause of workplace injuries. These incidents cost the U.S. healthcare industry around $871 billion annually, much of it due to delayed detection and response. Without immediate assistance, accidents can result in severe injuries or fatalities, raising liability for healthcare organizations.
Challenges Resulting from the Problem
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Delayed detection of vehicle accidents increases the risk of fatal injuries due to slow response
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Higher liability and legal costs for undetected crashes raise financial risks for healthcare organizations
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Increased stress and anxiety among mobile healthcare employees, with unmonitored accidents leading to financial losses
Crash Detection
It detects crash incidents and prompts the user to confirm their safety. If there’s no response, the system alerts professional monitoring for rapid emergency intervention. Employees can customize the detection intensity directly within the app, ensuring it fits their specific needs. This feature offers employees reassurance and protection, reducing liability and minimizing response delays in critical situations.
Feature Benefits
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Faster emergency assistance through immediate crash alerts, reducing injury severity
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Improved safety for traveling healthcare employees, lowering legal exposure from accident-related claims
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Increased peace of mind and reduced insurance costs from fewer major accidents
Unmonitored one-on-one meetings with patients
Healthcare professionals frequently conduct private consultations, home visits, or psychiatric evaluations, some of which can turn volatile. Unmonitored meetings leave staff vulnerable to violence or harassment. Over the past decade, incidents of violence during patient interactions have increased by 23%, with each serious case potentially costing healthcare organizations up to $100,000 in damages, legal fees, and lost productivity.
Challenges Resulting from the Problem
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Unsafe conditions for staff in one-on-one meetings, escalating violence during high-stress interactions
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Increased employee anxiety over unmonitored meetings, leading to higher turnover
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Financial loss from frequent injury claims and repeated safety incidents
MeetSafe
It allows healthcare employees to log the details of scheduled meetings and set check-in times to ensure their safety. If the employee doesn’t verify their status by the prearranged time, an alert is automatically triggered, and responders are notified. This feature provides an additional layer of security for healthcare employees meeting in potentially unpredictable or unsafe settings.
Feature Benefits
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Monitored meetings to ensure staff safety and reduce the risk of violence or harassment
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Immediate alerts if employees miss check-ins, providing peace of mind during home visits
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Lower legal risk and reduced turnover from safer patient interactions and enhanced employee security
Undetected Falls Among Healthcare and Pharmaceutical Office Employees
Employees in healthcare and pharmaceutical settings face unexpected fall risks within office spaces, labs, and facility areas. When falls go undetected, serious injuries can occur, leading to costly medical claims, increased liability, and disrupted operations.
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Challenges Resulting from the Problem
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Delayed detection of vehicle accidents increases the risk of fatal injuries due to slow response
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Higher liability and legal costs for undetected crashes raise financial risks for healthcare organizations
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Increased stress and anxiety among mobile healthcare employees, with unmonitored accidents leading to financial losses
Fall Detection
The Fall Detection feature offers an immediate alert system for fall incidents, ensuring that employees receive swift assistance. Upon detecting a fall, the system prompts the user to confirm their safety. If no response is received, it alerts designated emergency contacts or monitoring teams for rapid intervention. Employees can adjust the sensitivity of the detection within the app to suit their individual needs and work environments, ensuring a customized approach to their safety.
Feature Benefits
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Faster fall detection reduces the risk of severe injury, lowering potential financial risks.
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Improved safety for traveling healthcare employees, lowering legal exposure from accident-related claims
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Increased peace of mind and reduced insurance costs from fewer major accidents
Healthcare Employees trapped in unsafe situations
Healthcare employees frequently face uncomfortable or risky situations, especially with unpredictable patients or during solo home visits. Confronting or abruptly leaving can escalate danger, and 52% of healthcare employees report feeling unsafe in certain interactions. Without a discreet way to exit, employees face increased stress, burnout, and higher turnover rates.
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Challenges Resulting from the Problem
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Employees feel trapped in dangerous situations, leading to heightened anxiety during one-on-one interactions
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Increased risk of violence as confrontations escalate in high-stress conditions
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Higher staff turnover and rising legal costs from workplace violence cases
Automated Call
MySentry’s Automated Call Feature provides healthcare employees with a discreet way to excuse themselves from risky situations. With a scheduled call that appears genuine, employees can easily exit uncomfortable interactions without raising suspicion. This feature is particularly useful during home visits or isolated consultations, allowing the employee to maintain their safety without further escalating the situation.
Feature Benefits
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Provides a discreet escape from unsafe situations during high-risk interactions
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Reduces anxiety for employees in volatile environments, preventing dangerous confrontations
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Improves employee retention by reducing stress, workplace violence incidents, and legal risks
Healthcare Employees facing mental health crises
The pressure to perform in life-or-death situations, coupled with long hours and emotional strain, causes 60% of healthcare employees to report mental health challenges. Panic attacks, if not managed effectively, can lead to decreased productivity, burnout, and eventual staff turnover, further costing healthcare facilities millions in lost talent and decreased quality of care.
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Challenges Resulting from the Problem:
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Increased risk of panic attacks in high-stress healthcare environments
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Reduced productivity and higher absenteeism due to mental health challenges
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Higher turnover rates and financial losses from rehiring and training new staff
Panic Attack Therapy
It provides healthcare employees with access to real-time therapeutic content, such as guided breathing exercises and relaxation techniques, when they experience a panic attack. This feature helps employees regain control in high-pressure situations, allowing them to manage their symptoms discreetly without needing to step away from their responsibilities. With this support, employees can address mental health issues as they arise, preventing them from escalating and impacting their work.
Feature Benefits
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Immediate support during panic attacks to reduce severity and improve symptom management
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Reduced absenteeism and burnout by enhancing mental health support in high-stress situations
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Lower turnover rates and a stronger workplace culture that prioritizes employee well-being
Unmonitored health risks in healthcare staff
Long shifts, high levels of stress, and exposure to pathogens increase the likelihood of cardiovascular issues, fatigue, and other health concerns. Studies indicate that healthcare employees are twice as likely to suffer from heart-related conditions due to prolonged stress and physical demands. Without continuous health monitoring, undetected health issues can lead to medical emergencies, increasing healthcare costs and risking the lives of employees.
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Challenges Resulting from the Problem
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Undetected health risks leading to costly medical emergencies
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Increased absenteeism from unmanaged health conditions
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Higher healthcare costs and financial losses from preventable issues and compensation claims
Health Monitoring and Emergency Alerts
It tracks key health metrics, such as heart rate, blood oxygen levels, and body temperature, ensuring healthcare employees are continuously monitored. If an employee’s health metrics exceed safe levels, an alert is triggered, and responders & professional monitoring are notified. This proactive monitoring helps prevent serious health incidents, ensuring that employees receive immediate care when needed.
Feature Benefits
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Continuous health monitoring to prevent emergencies and detect risks early
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Immediate alerts for responders upon detecting health concerns, reducing absenteeism
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Lower healthcare costs and improved productivity through proactive wellness management
