FEATURE

Live Video Emergency Response

When you're in a scary situation, you're not sure if it's a real emergency and you don't want to be alone.

Feeling unsafe is frightening. MySentry's live video response means a trained professional can see what you see and help you instantly.

1

Activate the Alarm

Press the MySentry panic button or use a voice command.

2

Share Your Video

A live video stream starts, allowing our 24/7 monitoring agents to see your situation.

3

Get Immediate Help

The agent assesses the scene, talks to you, and coordinates with emergency services if needed.

Quick Answer

MySentry's live video emergency response provides instant visual verification for any alert. When you trigger an alarm, our 24/7 professional monitoring agents can view your phone's camera feed to assess the situation, offer guidance, and dispatch emergency services, ensuring you get the right help, right away.

How It Works

  • When you feel unsafe, tap the panic button in the MySentry app.
  • The app instantly opens a live video stream with our 24/7 monitoring center.
  • A trained agent sees your situation in real-time to verify the emergency.
  • The agent can talk to you, provide guidance, and dispatch first responders if you are unable to.

What Happens After an Alert

1

A 24/7 monitoring agent immediately joins a live video call with you.

2

They visually assess your surroundings to understand the context of the emergency.

3

The agent provides verbal support and instructions to help you stay safe.

4

If needed, they will contact your emergency contacts and dispatch local police, fire, or medical services to your location.

Best For

  • Anyone who walks alone at night
  • Real estate agents meeting new clients
  • People who use online dating apps
  • Students on college campuses

Not Ideal For

  • Situations without an internet or cellular connection.
  • Monitoring for events that don't involve personal safety.

Key Takeaways

  • Get instant visual confirmation of your emergency with live video.
  • Our 24/7 trained agents are always ready to respond and assist.
  • Video verification helps first responders arrive faster and better prepared.

Frequently Asked Questions

If you feel unsafe, use the MySentry panic alarm. If it is an immediate life-threatening emergency, contact local emergency services. MySentry requires an active internet connection, device permissions, and sufficient battery. Not all features are available on all devices.

Get Started in Minutes

Three simple steps to 24/7 peace of mind.

Step 1

Sign Up for Free Trial

Start your 7-day free trial with no commitment. Cancel anytime.

Step 2

Set Up Your Account

Create your profile and download the MySentry mobile app.

Step 3

Use MySentry

Activate protection and start using safety features immediately.